Data Privacy
Data Privacy
PRIVACY STATEMENT
The Avillion Hotel Group Sdn Bhd (302950-V) (“Avillion”) respects your concerns regarding privacy and understands that you may have questions about how this Website collects and uses the information that you provide to us. We have prepared this statement (“Statement”) to inform you of the privacy principles that govern this Website.
This Statement contains numerous general and technical details about the steps we take to respect your privacy concerns. We have organised the Statement by major areas so that you can quickly access the information of most interest to you.
Browsing
Information We Collect and How We Use It
When we need to collect personally identifiable information from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation at one of our hotels or purchase a gift certificate, we will ask you for information such as name, address, telephone number, email address, credit card number and room preference to process your reservation.
The personally identifiable information you provide to us for making a reservation is made available to the applicable hotel for the purpose of meeting your reservation request. We will use your email address to send a confirmation and, if necessary, might use the other information to contact you for help in processing the reservation.
After making a reservation or completing your stay at one of our hotel, unless you tell us otherwise, the information you provide will be used by us for the marketing of Avillion hotels and other related Avillion products.
Avillion may use the services of third-party company for sending electronic mailers for the sole purpose of promotion and communication. We may also ask you to fill out an online customer survey, to obtain your suggestions or comments about your use of Avillion services, or for similar purposes. It is your sole discretion if you wish to provide such information.
Children’s Privacy
Securing the Transmission and Storage of Information
We also use SSL on other pages where you would enter personally identifiable information. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from “http” to “https”.
After information reaches AvillIon, it is stored on a secure server that resides behind firewalls designed to block unauthorized access. Information collected on this Web site is covered by this privacy statement is generally processed and stored in Malaysia.
Disclosure of Information to Third Parties
Cookies
Joining the eNewletter and Opt-Out
Other Sites
Legal Issues
This Web site is owned and managed by Avillion in Malaysia and is therefore governed by the laws of Malaysia and you further agree to submit to the exclusive jurisdiction of the Malaysian courts.
Avillion will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Avillion, guests, visitors, employees, or property (including this site), or to others.
Changes to Your Privacy Rights
PERSONAL DATA PROTECTION ACT
PERSONAL DATA PROTECTION ACT (PDPA)
With the Personal Data Protection Act 2010 (PDPA) coming into effect on 15th November 2013, Avillion Hotel Group and its subsidiaries are committed to comply with PDPA and protect Avillion guests’ personal information.
Avillion will only collect information that we believe to be relevant and required. The information will not be disclosed to any external organization for purposes other than those needed by Avillion to serve you better.
The personal information we have previously collected from you includes but is not limited to your name, address, email address, birth date, telephone number, address, identification number and/or credit card details.
The information collected may be used for various purposes including, without limitation, to communicate with you, charge your committed purchase amount, respond to your enquiries, administer your participation in our campaigns and conduct market surveys or trend analysis in accordance with the Act.
If required for any of the foregoing purposes, we may disclose your information to our authorized service providers located within or outside of Malaysia.
If you do not wish to continue receiving newsletter and promotional emails from us, you may discontinue by clicking “Unsubscribe” at the bottom of our email.
If you are below 18 years of age, please bring this notice to the attention of your parent or legal guardian.
TERMS OF USE
TERMS OF USE
Avillion will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Avillion, guests, visitors, employees, or property (including this site), or to others.