The Avillion Hotel Group Sdn Bhd (302950-V) (“Avillion”) respects your concerns regarding privacy and understands that you may have questions about how this Website collects and uses the information that you provide to us. We have prepared this statement (“Statement”) to inform you of the privacy principles that govern this Website.
This Statement contains numerous general and technical details about the steps we take to respect your privacy concerns. We have organised the Statement by major areas so that you can quickly access the information of most interest to you.
When we need to collect personally identifiable information from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation at one of our hotels or purchase a gift certificate, we will ask you for information such as name, address, telephone number, email address, credit card number and room preference to process your reservation.
The personally identifiable information you provide to us for making a reservation is made available to the applicable hotel for the purpose of meeting your reservation request. We will use your email address to send a confirmation and, if necessary, might use the other information to contact you for help in processing the reservation.
After making a reservation or completing your stay at one of our hotel, unless you tell us otherwise, the information you provide will be used by us for the marketing of Avillion hotels and other related Avillion products.
Avillion may use the services of third-party company for sending electronic mailers for the sole purpose of promotion and communication. We may also ask you to fill out an online customer survey, to obtain your suggestions or comments about your use of Avillion services, or for similar purposes. It is your sole discretion if you wish to provide such information.
We treat the information you provide to us as confidential information, it is, accordingly, subject to our company’s security procedures and policies regarding protection and use of confidential information. When we ask you for credit card data it is transferred over a Secured Sockets Layer (SSL) line provided you are using a SSL-enabled browser such as Microsoft Internet Explorer or Netscape Navigator.
We also use SSL on other pages where you would enter personally identifiable information. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from “http” to “https”.
After information reaches AvillIon, it is stored on a secure server that resides behind firewalls designed to block unauthorized access. Information collected on this Web site is covered by this privacy statement is generally processed and stored in Malaysia.
This Web site is owned and managed by Avillion in Malaysia and is therefore governed by the laws of Malaysia and you further agree to submit to the exclusive jurisdiction of the Malaysian courts.
Avillion will disclose personally identifiable information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Avillion, guests, visitors, employees, or property (including this site), or to others.